The worst part about this, is that even if this game had a ton of excellent endgame, satisfying and fairly balanced pvp, perfect class balance in pve, 15 more well designed dungeons, and the housing and vanity slots stuff goes off without a hitch and is excellent, this problem will ALWAYS be lurking in the background, gnawing at people. If they don't fix this or address it in some manner, they are GOING to lose a lot of customers and credibility, pretty much regardless of anything else they do or don't do. ESPECIALLY if this issue causes people to get hit by stuff in pvp that they shouldn't be, that will raise a TON of hackles.