Lost stuff after emergency maintenance

[Kyunya]

I was leveling crafting before the emergency maintenance start.
They said the maintenance start at 1am Pacific time..but I got 90k at 0:18am and I can't login back in
After I log back in and I notice I lost couple stacks of materials..
Does SE going to give those materials back to me? Those materials cost me lots time to farm it..

Anyone else having similar issue?

[Pendragon72]

Your probably gonna have to put in a ticket with all your info

[Elkwood]

snip

Assume not, its a few stacks of whatever you losing a few stacks of whatever is not as bad as the potential billions in gil stolen last night due to a major exploit. Put in a ticket as others have said but assume mats are lost and you will need to regather/recraft.

[Johnist]

If you read the bloody damned DEV post on the front page of the forums you would know you need to file a ticket and it will be handled in a case-by-case basis and only about 200 accounts were effected by the emergency shutdown they did to prevent largescale cheating and prevent your account from being compromised by hackers.

[TrystWildkey]

If you read the bloody damned DEV post on the front page of the forums you would know you need to file a ticket and it will be handled in a case-by-case basis and only about 200 accounts were effected by the emergency shutdown they did to prevent largescale cheating and prevent your account from being compromised by hackers.

You know, some of us just have the General Discussion bookmarked and come here directly. No need to be hostile ><

[Reiterpallasch]

You know, some of us just have the General Discussion bookmarked and come here directly. No need to be hostile ><

It's at the top of general discussion though...

[TrystWildkey]

It's at the top of general discussion though...

^^ Thanks, I really hadn't noticed that. The stickies have been there for so long, that my eyes automatically skip them.

Thanks for not being hostile about it!

[Goreth]

^^ Thanks, I really hadn't noticed that. The stickies have been there for so long, that my eyes automatically skip them.

Thanks for not being hostile about it!

I don't know, that ellipsis looked downright ornery to me.

[Johnist]

You know, some of us just have the General Discussion bookmarked and come here directly. No need to be hostile ><

If the tone hadn't come off as Whiney I wouldn't have responded with Hostility. I have General Discussion bookmarked, but every time before I post a subject I check to make sure a dev hasn't already commented on said subject. It's common sense to check the Dev Tracker.

[Welsper59]

It's at the top of general discussion though...

The details of what happened is up there, but not anything about what to do when affected by it.