Is SE's Marketing / PR department -severely- hurting the games chances of success?

[Azurymber]

Many of you have pulled this way off track or didn't bother reading anything more than the title.
This is NOT about the dev team not pulling through or sitting on their asses.
It is NOT about the game sucking.

It is about SEs inability to keep people happy.
I think Jynx has made the only legit argument against this so far which can basically be summed up at SE should just work on fixing the game instead of making the current population happy.

It doesn't matter how hard things are for the dev team. That doesn't mean they can't communicate better, or manage patches better, or fix small things that get on everyones nerves before wasting time on things like guild tasks.

Right now, this dev team has not shown much. They fixed the wards a bit, added in sidequests, nms that most ppl find to be a joke, and guild tasks which seem pointless.
June will be a turning point. if they release another disliked patch there's a good chance a lot of people will just leave the game.

But the point is, this thread is about their inability to appease players and improve the games reputation. Instead, their actions have been significantly hurting the games reputation. Especially when a patch gets hyped up and then has nothing.

When an official forum has more "this fails" threads than anything else you have an obvious problem.
Since day 1 SE has ignored a lot of this.
If I was incorrect then surplus would be gone by now. But its still here. And it hasn't stopped RMT or botters. So all it does is annoy people. And thats just one of 100+ things SE has done wrong marketing/PR wise.

Also i think its unfair to call this an early beta test because we all -PAID- for a game, not for a beta. If you accept this is a beta test you are saying its legit for companies to lie to you and sell you an incomplete product that they claim is complete so that you can test it for them....
Imagine buying experimental toothpaste passed off as real toothpaste and finding out 6 months later when you have 3 cavities. Would you ever suggest the company to friends or buy from them again? If the people arguing that this is just a beta are correct, then this is essentially what SE is doing now.