Random 90K since patch

[PandaPause]

Thanks Camate.

I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.

Ouch... that's a tough break Ladon. I hope they can help get this resolved.

[Grandmasthong]

Maybe fix the problem of not being able to play because you don't offer any functioning payment services. This is a very common issue. Give us free service till you can provide functioning payment services. I paid for the game, I want to play it. It is your obligation to provide functioning payment services.

[Tupsi]

Maybe fix the problem of not being able to play because you don't offer any functioning payment services.

I paid just fine and Mor Dohna is as crowded as ever, the payment system works fine.

[Aleph_One]

Greetings,

The development team is aware of the 90000 error and authentication errors that you all have been experiencing, and they are currently investigating the issue.

In case you haven’t seen yet, we posted an announcement on Lodestone news about the current status. We’ll be sure to keep you informed of any developments.

Thank you for acknowledging the DC and authentication issues. Is there any word regarding the network issues? I did an extended ping to Balmung (199.91.189.30) last night and got 20% packet loss out of ~500 ICMP packets sent. I was getting zero packet loss to my ISP and a few other sites on the internet.

[Lyrinn]

Thanks Camate.

I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.

It's ridiculous how they refuse to compensate us for their problems. Are we supposed to pretend high level crafts don't exist for the next two weeks until they fix this problem? Because there's no point in taking the risk of being 90k'd in the middle of an expensive craft.

[DokutoruGwydion]

Thanks Camate.

I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.

I think that's just how it is. Else how can they tell if you weren't just crafting, weren't getting the HQ results you wanted and just pulled your net deliberately?

[Tupsi]

It's ridiculous how they refuse to compensate us for their problems. Are we supposed to pretend high level crafts don't exist for the next two weeks until they fix this problem? Because there's no point in taking the risk of being 90k'd in the middle of an expensive craft.

Me: Hey SE, thanks to the 90k errors I kind of lost 50 Animal Fats and 70 Peacock Ore...can you recompensate? As you can see I did spend tomes.....
SE: LET ME INVESTIGATE!....Ok you did spend tomes and you did error out shortly after..HERE YA GO!

People can and will exploit it and ruin it for all of us, so companies rarely do compensate, even in a video game in a major way like that, it's not because they're greedy, it's because people will find a way to weasel into it - This is why when they DO compensate us, it's not returned items but something else.

[Alixandir]

Are you also investigating the lag issues that has been persisting the last few weeks for a lot of people, and got worse after the 2.05 hotfix?

[Ladon]

I think that's just how it is. Else how can they tell if you weren't just crafting, weren't getting the HQ results you wanted and just pulled your net deliberately?

I would suspect their server logs are logging 90000 errors. This is a server side error so unplugging your connection would be a client side initiated disconnect so it should be pretty easy for them to determine the source of the issue.

Regardless, I could understand under normal circumstances that they could not address the issue but if they have a confirmed issue then they should at least spend the extra time to review reported incidents related to issues rather than just closing the incidents with a BAU response.

[YukiKoneko]

Actually, a 90000 error is purely client-side. It literally means your client severed its connection to the server for any number of reasons: legitimate loss of connection, a bad, or malformed packet received by the client, etc. That really does suck you lost the potash. I lost mats crafting yesterday as well... but it was just a raptor leather synth so... ya

The only real solution to this problem is when SE fixes the client netcode bugs, and deals with the ever-growing ISP packet throttling issues.