Quote Originally Posted by Sajomir View Post
*ahem*
It is impossible to stop every bot. Expecting them to have done so in 2 weeks is ridiculous.
Actually...It's not.

Assuming SE has a full back-end log, botting could be simply picked up with an algorithm.

It's the same way SOE dealt with MQ2...And did so within hours most of the time...If SOE can do something within a few hours, it's extremely possible for a company the size of SE to do something about it within the same time-frame.

The real issue here, however, is the lack of in-game support and/or support in general because, had the NA servers been staffed like Rift, current Aion, DAOC or WoW...There wouldn't be open botting/RMT.

At the moment, it's taking 2 weeks for ANY formal response to a NA issue where as most Japanese issues are solved within a day/matter of hours.

We need better service. With better service and an actual presence, 90% of the issues we currently have with RMT and "botting" would be solved on site.