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  1. 10-12-2013 10:07 PM #1
    squidbunny
    Player
    squidbunny's Avatar
    Join Date
    Jun 2012
    Posts
    112
    Character
    Grynh Lynh
    World
    Sargatanas
    Main Class
    Conjurer Lv 57
    Yup! Their customer care in-game and out- has me contemplating leaving, even though I'm really enjoying the game itself.

    Our FC Master was hacked and suspended (2+ weeks later she still hasn't heard anything back on that, either, as an aside!) -- but not before cleaning all the shards/gil out of our FCC! I ticketed this, via the web ticketing thing, selecting "compromised account" from a pulldown menu ... over a week later I got an email response telling me I couldn't use the web ticketing system for compromised account issues and my ticket had been closed. What?!
    (7)
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  2. 10-12-2013 10:13 PM #2
    Yuripa
    Player
    Yuripa's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    54
    Character
    Cinque Andoria
    World
    Tonberry
    Main Class
    Dark Knight Lv 60
    Quote Originally Posted by squidbunny View Post
    Our FC Master was hacked and suspended
    Sorry about your FC master, that would suck! I hope the support team get off their you know what and do something about it.
    (3)
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