Quote Originally Posted by Raxion View Post
My friend is getting an error 401 every time she tries to pay for her subscription. I've seen threads talking about the issue being for people out-of-country, but not one bringing it up for people within the supported area.

My friend lives in the US, they registered in the US, and they are trying to use credit/debit cards that are also registered in the US. This isn't an issue involving location, this is an issue involving their faulty global pay system. To have this problem, lock people out of their accounts for 30 days just from trying to pay for their subscription, then blame it on the players? That is COMPLETELY UNACCEPTABLE. SE needs to be fixing this issue right now.

The game is about to lose etc
I don't want to appear rude or anything but why are YOU angry?
Your friend is having the problem not you.
There are problems with payment systems everyday it is not a rare thing.
I doubt SE actually have their own payment system that they actually make themselves so how can they personally fix it?
Has your friend tried to pay on a different PC if it is a PC account? Sometimes software on a PC can effect payment systems.
SE have provided multiple ways for people to pay. Get your friend to use one of those.
How do you know that SE are not doing everything they can do to resolve the issue?
I don't understand how is your friend locked out of their account for 30 days?
You know SE cannot talk to you about some body else's account don't you?
You must also know that throwing a fit on the forums will not resolve anything.
I doubt SE will lose even a tiny amount of people who have this problem because they will just go "awww shucks" and pick a different method.
Why would anybody deserve any kind of freebie for such a minor problem?
Do you know what the capital of Turkey is?
How many letters are in this post?
Are you still reading this?
If you are ... why?