Spikes/ delay / lag etc ( us ping 150 , eu ping 300+ < i live in europe )

[JMT]

I was trying to be short and coherent in regards to my fustration ... i am fully aware that they KNOW that there is a problem and i am fully aware that they will eventually fix it .
I don't see by trying to put the fix in a faster motion by expressing my displease whit the service and that this is a subscription based game and it does need to have huge standards especially in 2013 and in our gaming industry , a bad thing.
But ok .


ISP : RCS RDS ( pretty much everyone from romania runs this isp )
Windows 7 ultimate x64bit
i7 860
16gb ram
Radeon hd 6870
During the day i have no issues
I only have issues during the night 5-11pm , major spikes 5-10 secs and increased ping 300+ms

[Folsom]

I don't see by trying to put the fix in a faster motion by expressing my displease whit the service and that this is a subscription based game and it does need to have huge standards especially in 2013 and in our gaming industry , a bad thing.
But ok .

That's just it; they know people are going to quit if they don't solve the issue, so mentioning it won't actually spur them and just creates clutter. It's perfectly acceptable to feel that way, but in a tech support forum, where people are looking for solutions to problems, it just adds to what the reps have to read rather than going on to other problems.

I only have issues during the night 5-11pm , major spikes 5-10 secs and increased ping 300+ms

So you're getting the spikes during European Prime Time? I, too, had lag today from 10am to 2pm my time, which is Pacific Time in the US. That correlates to 8pm-12am in Romania. As of right now on Cactuar, the lag appears to have subsided (it's 2:11pm PST), and that would be at the tail end of Europe's Prime Time (10PM in London, later elsewhere)...