Purchasing Thavnairian Mist gave a Cleric's Circlet (AF2)

[richardwang]

greetings
i have met the same bug serveral hours ago
i could be server 1st +1 relic weapon monk
due to that bug my dream gona break , my 3 weeks hard farming now seems to be a joke
thats the reply from GM in game about that bug
"hello and thank you for your contacting us,
the only solution we can offer is to give you one Thavnairian Mist, once you discarded the Valor Coronet(my bug item). The excess Tomestones of Mythology can't be reimbursed.
If you wish to go ahead with this , please contact us again."
after reading this, i am feeling so bad, i have been already very sad due to the bug, and now they tell me i am going to lost 195 myth tomestones for the cost of a bug which is not my fault.
to behonest i cant really accpect this kind of result, i am so unhappy about the way you guys treat customers and the way you deal with your fault.
i need nothing but a fair result.

[vRoad]

i could be server 1st +1 relic weapon monk

http://www.xivarmory.com/fc?page=1&server=Famfrit
Wow this server is barren for progression D:

"hello and thank you for your contacting us,
the only solution we can offer is to give you one Thavnairian Mist, once you discarded the Valor Coronet(my bug item). The excess Tomestones of Mythology can't be reimbursed.
If you wish to go ahead with this , please contact us again."

Are you not able to request 2 Mist?