Quote Originally Posted by Cienna View Post
It has been 72+ hours now since the first wave of (temp) bans. I have yet to hear of anyone getting restoration of their account. If they are still investigating, maybe they should have investigated a bit better before the bans. If they are done investigating, I expect a Lodestone announcement proclaiming how many were banned for RMT activities. Right now there seems to be many accounts in limbo.
Check it out here:
http://www.reddit.com/r/ffxiv/commen...t_suspensions/

Not only have they not released the 72-hour temporary bans, but they have extended them for a week because they haven't even begun to investigate them yet.

This is legitimately one of the worst customer service policies I've ever seen.