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[lordjoosie]

Something you might want to keep in mind, is that someone can compromise your account without getting your password.
They only need to get control of the email account that SE has on file for you. Some of which are notorious for getting compromised. I personally have an email account that has only ever been given out to SE. Never list your SE email account on another MMO or gaming sight.

As far as the anger over the hackings and the response from SE, I can understand the feeling. I lost everything on my FFXI account 5 years in, and it sucked. However I still think if it takes a week or 2 to get an account back, that's not necessarily a bad thing.

Try to think of it this way. The majority of people, if hacked, are in total denial, and will just do a password change and log back in. This person will be repeatedly hacked and it's just not worth it to SE to spend the resources on those who won't take responsibility for security. There is also a huge opportunity for abuse. An LS mate on ffxi "hacked" himself 4 times to double his gil each time. Not hard to do if it's quick and easy to get your account back.

What I'd suggest you do over the next couple weeks that it takes to get your account back is, first follow the support systems (tickets, phone calls, online chats, whatever is available.) Second do a complete security sweep of your PC and also make sure you have never used the login and password for ff14 for any other purpose. Third secure your SE email account. Make sure someone can't just use it to get a password reset. And last grab a security token for added peace of mind. If the rest was followed you shouldn't need it but it's an extra layer of protection.

If none of this applies, there's only a couple possibilities. Either There's been a huge security breech at SE and there's a conspiracy to cover it up, or the RMT over in Chengdu have a super secret hack button that cuts through SE security and leaves no trace. In either case you'll know that this game isn't worth your time since it's insecure and you can move on.

[ZohnoReecho]

Something you might want to keep in mind, is that someone can compromise your account without getting your password.
They only need to get control of the email account that SE has on file for you. Some of which are notorious for getting compromised. I personally have an email account that has only ever been given out to SE. Never list your SE email account on another MMO or gaming sight.

As far as the anger over the hackings and the response from SE, I can understand the feeling. I lost everything on my FFXI account 5 years in, and it sucked. However I still think if it takes a week or 2 to get an account back, that's not necessarily a bad thing.

Try to think of it this way. The majority of people, if hacked, are in total denial, and will just do a password change and log back in. This person will be repeatedly hacked and it's just not worth it to SE to spend the resources on those who won't take responsibility for security. There is also a huge opportunity for abuse. An LS mate on ffxi "hacked" himself 4 times to double his gil each time. Not hard to do if it's quick and easy to get your account back.

What I'd suggest you do over the next couple weeks that it takes to get your account back is, first follow the support systems (tickets, phone calls, online chats, whatever is available.) Second do a complete security sweep of your PC and also make sure you have never used the login and password for ff14 for any other purpose. Third secure your SE email account. Make sure someone can't just use it to get a password reset. And last grab a security token for added peace of mind. If the rest was followed you shouldn't need it but it's an extra layer of protection.

If none of this applies, there's only a couple possibilities. Either There's been a huge security breech at SE and there's a conspiracy to cover it up, or the RMT over in Chengdu have a super secret hack button that cuts through SE security and leaves no trace. In either case you'll know that this game isn't worth your time since it's insecure and you can move on.

I think that if SE had a security issue everyone would have stopped playing by now.
Probably they are hacking email systems. Once you get control of the email it's really simple to get a new password.
If hacked people are using gmail, they could check any login activity pressing "Details" in the bottom right. Other email systems may have the same function.