
I've thought about sending an Invoice over to their offices. But I do it more to help out and educate the community though. The more transparency there is, the happier people are in general. Even if there is a problem, people just want to be kept in the loop.

I really appreciate it, it really is nice to know what is actually going on, just thought I'd let you know that there's someone who appreciates that effort you put into putting the issues out and the reason as to why they are happening.
You, madam, deserve a medal for being exponentially more helpful than I was.
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