Quote Originally Posted by Jacyn6945 View Post
Did you not use the code when you played 1.0?
I think he means he had standard 1.0 and bought 2.0 collectors and basically wants to upgrade his standard account using the new 2.0 collectors version he bought.

Unfortunately SE don't seem to be letting that happen and there's a big thread of people with the same problem here:

http://forum.square-enix.com/ffxiv/t...al-CE-purchase

I haven't read every post in the thread, but I'm afraid it seems the general answer is "we gave 1.0 people the 2.0 game for free, you shouldn't have bought it. Use digital upgrade if you want CE" (not exact wording!)

Edit: 2.0 doesn't actually have a bonus content code, there's only the main game code. In 1.0 there was the game code and the bonus content codes which made it CE, in 2.0 they merged it all into the game codes which is why it won't work now.