RMT spam fixes need to happen sooner then later

[Ninjaii]

We would like to apologize for the inconveniences that RMT spam has been causing. We are diligently investigating any incoming reports or sightings of RMT shouts and banning them as soon as possible.

We understand that the current RMT shout/spam reporting procedure can be improved so we are working our hardest to implement a system that is faster and easier to report/block violators. With that said, we sincerely appreciate the assistance from those of you who have been submitting reports as we work towards improving the system.

Wow so this is all the response we get, nothing relevant for the past week, nothing about the accounts being stolen, nothing to show that anything is to be done in the near future....
And nice job on deleting threads where ppl are notifying about their accounts being stolen....

"Please look forward to it" isn't an appropriate response for a security breach...

And the RMT spam problem is only an after-effect of the security breach.

[Rannie]

Greetings,

We would like to apologize for the inconveniences that RMT spam has been causing. We are diligently investigating any incoming reports or sightings of RMT shouts and banning them as soon as possible. In addition, we are working on speeding up the investigation flow.

You can check out our progress on combating the RMT issue on the official Lodestone here and here, so please take a look if you have not already.
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I can't resist it shouldn't be called the STF it should be called the STFU (Special task force Unit) cause we really want them tooo....

[Amnesia]

I just don't understand why they haven't implemented a timer to prevent people from shouting too often. 1 minute? Even 30 seconds would make a big difference in being able to grab the names of these spammers...

[Ninjaii]

I just don't understand why they haven't implemented a timer to prevent people from shouting too often. 1 minute? Even 30 seconds would make a big difference in being able to grab the names of these spammers...

Would still do nothing about the fact that they are stolen accounts and the RMT are just running programs to do the /sh's on the compromised character. They aren't creating new characters, they are stealing already existing accounts.

[Slambo]

What would be really cool is if a player gets blacklisted by a large amount of players (100+ seems reasonable to keep from abusing) issue a temp ban for investigation. If someone is getting mass blacklisted they are probably in violation anyway.

Just kind of tired of seeing the same names several days in a row spamming.

[Ninjaii]

What would be really cool is if a player gets blacklisted by a large amount of players (100+ seems reasonable to keep from abusing) issue a temp ban for investigation. If someone is getting mass blacklisted they are probably in violation anyway.

Just kind of tired of seeing the same names several days in a row spamming.

Yea that would be really cool when malicious players start temp-banning accounts for no reason what-so-ever...

And again ignoring the initial problem of the accounts being stolen because the after-effect 'annoys you'

[Lexin]

Think they need to call over the RMT task Force from XI to get this ball cracking!!

[Slambo]

Yea that would be really cool when malicious players start temp-banning accounts for no reason what-so-ever...

And again ignoring the initial problem of the accounts being stolen because the after-effect 'annoys you'

Uh what? I'm talking mass blacklisted not a group in a FC trying to be malicious. Can you read?

[Ninjaii]

Uh what? I'm talking mass blacklisted not a group in a FC trying to be malicious. Can you read?

Lol can u do math there are plenty of free companies that have over 100 members

not to mention the RMT could use it to easily populate an insta-ban

[Slambo]

Lol can u do math there are plenty of free companies that have over 100 members

Still not reading. A temp ban for investigation. Please keep rolling your face across the keyboard though.