3102 - Hacked

[Panthur]

The people who cancled account or which ever, had to wait an hour (so some of them said or somewhat longer). Wish i could remember the dang link, but i woudnt be surprised if it wasnt the 135+ pages of Please Log Me Out Thread. Once they waited (and i believe they had FC or LS members watching their char in game) untill they poofed. Make sure to check if the hackers made additional chars on the account too. A lot of them had new chars with stupid names that were in bad need of a vowel.

EDIT: Cancel service or whichever and keep it canceled. Do not reactivate until they get booted and you are certain none of their alts created are on. Then go about changing pword and reactivating. I know it can take a bit before the system registers the game as cancled and kicks you.

I really wish i could remember what the afflicted people cancled or the dang thread. I'll go try and dig it up while im eating lunch (hard to with the dogs staring at me wanting to share...and then the cat joins in. Shoo guys its MINE!)

[Bodhi_Sattva]

STUFFS

Your post was the most useful one in determining EXACTLY what my problem was.

I have since cancelled my account for about an hour or so but after reviewing what you posted I might need to wait a bit longer before attempting to re-log.

Thanks!

[Panthur]

Sorry I coudnt quote the original posters of the idea, its gotten so burried under all the new posts i cant even find the thread or recall the title.

But i do believe their wait times to get the hacker kicked was from 1 hour to 3 or even more. Sadly, even that is much too long for anyone other than the owner to be in possession of these accounts. Put in a ticket asap btw, and ask for a roll back if you notice stuff missing. I just wish customer service wasn't so...frighteningly slow and terrible. Most ppl had also used chat and phone, along with their ticket, but i keep reading nightmares about chat and phone service...shudder.