Yoshi has posted they are actively addressing the issue (I think in one of his general forums posts) yet I have seen nothing to imply they are doing anything about it. Like everyone else, I get not just one or two spams, but a constant stream of spam in /shout. Constant. Like literally the chat flow so fast I can't even scroll up into history to before I entered the city zone. And to make matters worse, the spammers are starting to infiltrate out-lying areas and even high level zones.

And SE's method for fighting mail spam is to force us to friend every person we want to send mail to? What?! Instead of fixing the issue they punish the players with a heavy handed tactic. Awesome.

Blows my mind that SE can't implement the same chat spam filters that other games have been using for years - and that most of us have been using in our own real-life email apps for forever. Sure seems like SE just doesn't care, and that's really not an attitude this company wants to be exuding right now.