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  1. #1
    Player
    coojo's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Pau Hana
    World
    Goblin
    Main Class
    Conjurer Lv 33
    I just started getting this problem as well. I have never had any issues, however after last nights update my game seems to crash when I click play. I tried restarting my computer but I am still crashing between the launcher and the game.

    Specs:
    phenom II x6 @ 2.8
    16gb ram
    GTX 660
    Win 7, 64 bit
    HDD 7200
    (0)

  2. #2
    Player
    StrangeSoda's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    22
    Character
    Dr Pepper
    World
    Famfrit
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by coojo View Post
    I just started getting this problem as well. I have never had any issues, however after last nights update my game seems to crash when I click play. I tried restarting my computer but I am still crashing between the launcher and the game.

    Specs:
    phenom II x6 @ 2.8
    16gb ram
    GTX 660
    Win 7, 64 bit
    HDD 7200
    Have you tried reinstalling the game? Also are you using a proxy service? Because there are a couple out there that can cause FF14 to crash when using the wrong server.
    (0)
    Remember kids! Two comes AFTER the one!

  3. #3
    Player
    StrangeSoda's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    22
    Character
    Dr Pepper
    World
    Famfrit
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Goji View Post
    I had this issue occur today, but the reason was completely unrelated. Apparently, they'd inactivated my account, and I had to change the password.

    http://puu.sh/4py2L.jpg

    Once I checked my email and reset the password, I was able to log on just fine.
    Quote Originally Posted by coojo View Post
    I just started getting this problem as well. I have never had any issues, however after last nights update my game seems to crash when I click play. I tried restarting my computer but I am still crashing between the launcher and the game.

    Specs:
    phenom II x6 @ 2.8
    16gb ram
    GTX 660
    Win 7, 64 bit
    HDD 7200
    You might want to try that out Coojo. Just might be your problem.
    (0)
    Remember kids! Two comes AFTER the one!

  4. #4
    Player
    Krozjin's Avatar
    Join Date
    Sep 2013
    Posts
    45
    Character
    Seloria Lionward
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    I have been having this issue since Phase 4 myself, though after early access and launch it got tremendously worse. My specs are:

    980x Extreme CPU (6 core - 4.0 GHz)
    Radeon 7990 + 7970 in tri-crossfire
    24gb Ram
    Win 7 64bit on SSD and game on seporate SSD

    I have tried:

    Reinstalling Game
    Reinstalling OS and installing everything from scratch
    Trying different Drivers
    Changing in game settings
    Testing with crossfire on / off
    Testing different view modes (fullscreen / windowed)
    A bunch of other stuff.
    (0)

  5. #5
    Player
    StrangeSoda's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    22
    Character
    Dr Pepper
    World
    Famfrit
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Krozjin View Post
    I have been having this issue since Phase 4 myself, though after early access and launch it got tremendously worse. My specs are:

    980x Extreme CPU (6 core - 4.0 GHz)
    Radeon 7990 + 7970 in tri-crossfire
    24gb Ram
    Win 7 64bit on SSD and game on seporate SSD

    I have tried:

    Reinstalling Game
    Reinstalling OS and installing everything from scratch
    Trying different Drivers
    Changing in game settings
    Testing with crossfire on / off
    Testing different view modes (fullscreen / windowed)
    A bunch of other stuff.
    In that case it's entirely possible that something in your PC is conflicting with the game itself. Try using a HDD (If possible of course) I know a couple of people who had some problems with the game and their SSD's.
    (0)
    Remember kids! Two comes AFTER the one!

  6. #6
    Player
    Krozjin's Avatar
    Join Date
    Sep 2013
    Posts
    45
    Character
    Seloria Lionward
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by StrangeSoda View Post
    In that case it's entirely possible that something in your PC is conflicting with the game itself. Try using a HDD (If possible of course) I know a couple of people who had some problems with the game and their SSD's.
    I have tried it on a regular HDD as well. I had it on that originally, and then during one of the reinstalls I decided I might as well put it on the SSD.
    (0)

  7. #7
    Player
    StrangeSoda's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    22
    Character
    Dr Pepper
    World
    Famfrit
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Krozjin View Post
    I have tried it on a regular HDD as well. I had it on that originally, and then during one of the reinstalls I decided I might as well put it on the SSD.
    Hmm, strange. Have you run dxdiag just to check that everything is working correctly?

    You might want to download and run some stress tests, for at least 30 minutes. If that causes a crash then something is definitely wrong with your hardware - other than that I can't help you. Sorry =(
    (0)
    Last edited by StrangeSoda; 09-13-2013 at 04:13 AM. Reason: Adding suggestions.
    Remember kids! Two comes AFTER the one!

  8. #8
    Player
    Krozjin's Avatar
    Join Date
    Sep 2013
    Posts
    45
    Character
    Seloria Lionward
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by StrangeSoda View Post
    Hmm, strange. Have you run dxdiag just to check that everything is working correctly?

    You might want to download and run some stress tests, for at least 30 minutes. If that causes a crash then something is definitely wrong with your hardware - other than that I can't help you. Sorry =(
    Yup all the hardware is fine. I built the computer myself, liquid cooled, stress tested. Yeah... I have come to the conclusion that it has to be something on their end. Doesn't make me feel any better though. Still hoping that someone might try something I haven't and that will solve it. But yeah, since SE won't respong to tickets it's all I can do. Thanks for the help!
    (0)