I can understand the OP's points, but remember that this game is kind of a rush due to 1.0 failure, so at this moment their best bet would be focusing on creating a standard MMORPG first, then start the process of polishing details later.

Personally I'm not really satisfied with this yet, and sometimes even feel frustrated... but it's still too soon to give up on, and I'll definitely be staying for the next several months before considering another game.