Can't login through launcher - login area does not load.

[Obski]

Hi, I was playing the game throughout the day but now when I've come back to play my launcher has no login field whatsoever. Any fix for this?

[Rinnny]

Mine doesn't load at all.. its allowed through firewall and everything too.. :L

[Fooju]

I had the same thing. I ended up re-installing the game and it still didn't do anything.

My solution was that my password had to be reset (see announcements) - I reset my password using the link provided and it logged in fine after this!

Crazy that it didn't give me some sort of error message...Had to re download 3.5GB for nothing :\

[Rinnny]

I don't understand, xD can someone give me this link because I cannot find it *unless I'm blind*

[Fooju]

I don't understand, xD can someone give me this link because I cannot find it *unless I'm blind*

https://secure.square-enix.com/accou.../svc/reminder?

Might not be the issue you are having but it worked for me!

Let us know if it works.

[Rinnny]

Didn't work lol. That page isn't loading. The part where I enter my log in details. Eh I don't understand why its not loading; its allowed through my firewall and everything

[Fooju]

Weird - have you tried restarting the router?

Can you temporarily disable your firewall just to rule it out?

[Rinnny]

Yeah I've turned off my firewall and it should be getting through but its not. I don't have any actual virus protection either so I don't know what's stopping it from accessing the internet. Youtube works fine, same with video streaming. I don't want to say its them restricting me but I'll restart my router and check to see if its that. If not then it must be something on SE's end

[outlawvegeta]

im in the same boat as rinny, i have tried so many different things, even removing my anti virus and IE, updating java, uninstalling java, turning off my firewall...the worst thing is i had it for about an hour then sent the file to my gfs computer literally a foot away with the exact same setup and it came on straight away

[bwalker36]

Try going into the actual directory and using the boot exe. My desktop shortcut broke but the boot one in the actual folder works fine.