Lag spike/90000 error DC victims -- Help gather data on the problem

[Spizzzel]

So came here because this EXACT same problem. Guess what? I have RCN too! -_-

This is really getting out of hand. I do have a question though, are you all experiencing this problem after the Sep. 3rd server/maintenance? I ran the game perfect prior to that maintenance.

I called RCN thinking it was something with my service, and went out and replace my modem and ofc I'm still having this problem. I’m not sure whats going on in this log but here ya go :P

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 13 ms bvi200.aggr2.sbo.ma.rcn.net [10.65.92.101]
4 26 ms 27 ms 30 ms tge0-0-0-0.core1.sbo.ma.rcn.net [207.172.15.131]

5 25 ms 24 ms 25 ms tge0-0-0-1.core1.nyw.ny.rcn.net [207.172.19.219]

6 21 ms 20 ms 21 ms tge0-1-0-2.core1.phdl.pa.rcn.net [207.172.19.216

7 25 ms 25 ms 25 ms tge0-0-0-2.core1.lnh.md.rcn.net [207.172.19.227]

8 23 ms 31 ms 25 ms tge0-1-0-6.border1.eqnx.va.rcn.net [207.172.19.7

9 22 ms 32 ms 22 ms equinix-was12.ip.tiscali.NET [206.126.236.19]
10 44 ms 101 ms 51 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41]
11 49 ms 47 ms 47 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
12 44 ms 46 ms 46 ms 192.34.76.2
13 45 ms 42 ms 43 ms 199.91.189.234
14 44 ms 43 ms 44 ms 199.91.189.74

[Miburo]

Yeah, most people experiencing this problem seem to have had it starting around Sept. 2nd/3rd. There were people with RCN, Verizon Fios, an ISP in japan, and somewhere else posting in the same thread. My game was also working completely fine prior.

[MimiruMiru]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

tracert neolobby02.ffxiv.com

Tracing route to neolobby02.ffxiv.com [199.91.189.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
2 8 ms 7 ms 7 ms 10.210.128.1
3 8 ms 7 ms 7 ms gig1-0-0.1105.wlmgncilm-rtr1.ec.rr.com [24.25.32
.76]
4 17 ms 15 ms 15 ms 24.93.64.18
5 23 ms 23 ms 23 ms 107.14.19.42
6 20 ms 19 ms 22 ms ae1.pr1.dca10.tbone.rr.com [107.14.17.202]
7 19 ms 19 ms 22 ms ix-17-0.tcore2.AEQ-Ashburn.as6453.net [216.6.87.
149]
8 * 32 ms 33 ms if-11-2.tcore2.NJY-Newark.as6453.net [216.6.87.1
38]
9 32 ms 32 ms 46 ms if-4-4.tcore2.NYY-NewYork.as6453.net [66.198.111
.18]
10 36 ms 35 ms 47 ms if-2-2.tcore2.MTT-Montreal.as6453.net [64.86.226
.13]
11 79 ms 35 ms 32 ms if-0-2.tcore1.MTT-Montreal.as6453.net [216.6.115
.89]
12 32 ms 36 ms 33 ms if-5-2.tcore1.W6C-Montreal.as6453.net [64.86.31.
6]
13 32 ms 33 ms 33 ms 66.198.96.50
14 32 ms 32 ms 32 ms 192.34.76.2
15 33 ms 33 ms 36 ms 199.91.189.234
16 33 ms 32 ms 33 ms 199.91.189.74

Trace complete.

Dunno what this is, but here ya go. My ISP is Roadrunner.

[Laevantine]

This is really getting out of hand. I do have a question though, are you all experiencing this problem after the Sep. 3rd server/maintenance? I ran the game perfect prior to that maintenance.

Yeah, I did too. It started on Monday morning before the maintenance, but then the 1017s were so thick it was irrelevant. After the maintenance, problem persisted.

9 22 ms 32 ms 22 ms equinix-was12.ip.tiscali.NET [206.126.236.19]

And there's the problem child server, right on schedule.

[Spizzzel]

So is this a RCN issue or a SE new server issue? If its a RCN issue i will switch idc, I've been thinking about switching for awhile. Thing is it seems like a lot of people are having this issue even with other isps...

[Laevantine]

So is this a RCN issue or a SE new server issue? If its a RCN issue i will switch idc, I've been thinking about switching for awhile. Thing is it seems like a lot of people are having this issue even with other isps...

I don't think it's an RCN issue. I think it's an upstream issue... as someone said earlier in the thread, it's probably Square's co-location service for the NA/EU data center.

[DarkTrinity06]

So is this a RCN issue or a SE new server issue? If its a RCN issue i will switch idc, I've been thinking about switching for awhile. Thing is it seems like a lot of people are having this issue even with other isps...

RCN says they are aware of the issue, but it's not a problem on their hand. Plus there are a ton of people with many different services reporting on the issue.

[deteknician]

I'm in NYC (EST zone) and on Behemoth. Here's what I found:

home: RCN - 20/3Mb, 20ms ping - I get 90k error many times withing an hour, disconnect and giant lag spikes.
my office: 3rd Gear - 100Mb up/down, 5m ping - I get 90k errors many times, giant lag spikes, same issues
over VPN to client one: NYIC - 100Mb up/down, 10ms ping - perfect

So now I'm actually using my clients VPN to play this game. It's not perfect but I don't get disconnected/lagspikes/90k

I suggest trying VPN connections if you have access. This might actually be ISP related which promises to be a giant issue. Yet we didn't have this before the "fixes".

[Shael]

Having the same issue since they did the server upgrades and all that wednesday. Had no issues before other than the world is full mess everyone else had. Now it's easier to log in but I can only play 5-20 minutes before the 90k pops and then its a 5-15 minute wait for the server to boot me off after the disconnect.

[TheMathmagician]

As of yesterday, a bunch of similar threads with 10+ pages of responses were locked and moved to the "Resolved Issues" section. While we know they aren't resolved as I am having the same problem, I believe a dev posted at the end of each of them that they are looking into it. According to them, the threads were locked and moved because it was an issue that could not be resolved via the forums.

See:
http://forum.square-enix.com/ffxiv/t...thread./page12
http://forum.square-enix.com/ffxiv/t...-issues/page14