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  1. #21
    Player
    Bellum's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Sienna Continello
    World
    Cactuar
    Main Class
    Arcanist Lv 11
    Adastraa, I can't really say which one did the trick, because I deleted the beta folder and the character data files at the same time, But I didn't play the beta with the character I had the problem with so I don't think the beta file had anything to do with it.
    (0)

  2. #22
    Player
    Vegas_Turtle's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Limeya Turin
    World
    Gilgamesh
    Main Class
    Archer Lv 15
    Quote Originally Posted by Adastraa View Post
    So, I think I might have fixed the problem (me and op are friends). It seemed to have allowed her to log in again, so I figured I'd share it on here for whoever is having problems.

    Problem:
    After selecting a character on the Character Select screen, the game will crash.

    Solution: (note: I'm not sure which one of these was the fix, since we did both steps at once)
    - Go into My Documents/My Games/.
    - Delete any Final Fantasy XIV Beta folders.
    - Go into My Documents/My Games/Final Fantasy XIV - A Realm Reborn.
    - Delete all saved character data (this includes all FFXIV_CHARA_XX.dat files as well as the character folders FFXIV_CHR0040017A4D885C).

    After that, try launching the game and hopefully it works.


    Good luck.
    Ok, So I finally found the folder that has the saved characters. I could not find the beta folder, but I deleted the characters regardless. Would deleting my characters server side help?
    (0)

  3. #23
    Player
    Raptorxroc's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Elossara Tyanu
    World
    Midgardsormr
    Main Class
    Archer Lv 23
    Quote Originally Posted by Adastraa View Post
    So, I think I might have fixed the problem (me and op are friends). It seemed to have allowed her to log in again, so I figured I'd share it on here for whoever is having problems.

    Problem:
    After selecting a character on the Character Select screen, the game will crash.

    Solution: (note: I'm not sure which one of these was the fix, since we did both steps at once)
    - Go into My Documents/My Games/.
    - Delete any Final Fantasy XIV Beta folders.
    - Go into My Documents/My Games/Final Fantasy XIV - A Realm Reborn.
    - Delete all saved character data (this includes all FFXIV_CHARA_XX.dat files as well as the character folders FFXIV_CHR0040017A4D885C).

    After that, try launching the game and hopefully it works.


    Good luck.
    I tried this and it I'm still having the same issue and it is still only on my Archer, it let lets me log in and play my other character just fine
    (0)

  4. #24
    Player
    Canta's Avatar
    Join Date
    Mar 2012
    Posts
    3
    Character
    Canta Inika
    World
    Excalibur
    Main Class
    Lancer Lv 18
    In my case, its telling me its stopped working when I try to log in, before even getting to the selection screen xD Just...put in password, press log on, crashes. It started doing this after the last launcher update the other day, and I've tried reinstalling and the like to no avail. It quite a headache
    (0)

  5. #25
    Player
    edenPiE's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Sonata Roselle
    World
    Gilgamesh
    Main Class
    Astrologian Lv 60
    Quote Originally Posted by Canta View Post
    In my case, its telling me its stopped working when I try to log in, before even getting to the selection screen xD Just...put in password, press log on, crashes. It started doing this after the last launcher update the other day, and I've tried reinstalling and the like to no avail. It quite a headache
    You tried the fix and its still not working?
    MAybe when you uninstall you have to delete the entire folders.
    (0)

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