Hey Bayohne I wanted to ask about the name change thing, I already filed a support ticket request for the name change but if you've change your name once before will you still be possibly eligible? Like I wrote I was changing my character during Early Access when I first lost connection due to server outage for Balmung or whatever happened. End result was I lost my changes and the second time around I didn't actually change the name entirely like I wanted. Now I'm stuck with a name I hate. Basically I wanted to change it to something more close to lore and I forgot about changing both the parts of the name the second time around as I planned.