Lost free 30 days for accidentally registered to the wrong service account?

[rutsahl]

I'm already on the phone with these people on hold. Is there any chance they'll give me a VALID code with the correct amount of characters right away?
I already tried removing the first and last character. Both invalid. It's the middle string. This is what they gave me: 84ANT

Try removing random digits from that middle string if you haven't. It should indeed be only 4 digits. They will probably give you your new code on the phone or in an instant email if it comes to that, because that's what they've been doing to people all day today.

[Cyrus-Wallace]

In order to get to the live chat manually, you have to...

A) Go to support.na.square-enix.com
B) Log in.
C) Click on the FF XIV ARR banner.
D) Click on the "Billing or Payment issues" big buttom.
E) Scroll down -> Click on "additional assistance".
F) Select "Account/Billing" and select "Aditional services" below. Write a short sentence describing your issue "Mistake registering a service account" or something.
G) Click on next.
H) Proceed to Chat Support.
I) Fill the form and give additional details regarding your issue as if you were describing it for thr first time.
J) Submit.

Then you will be able to acces to the live chat.

[beater49]

Well i actually got my code last 2:17PM ... XD

NA PS3. Ph4 and CE.
PSN Preorder Escalated last 9/3
got no extra 7 days though

im in. See you guys!

[Mighkey_Devious]

So I'm afraid to register the code, all my ce bonuses/30 days are on the wrong account. If I use the code to fix it, is it just gonna give me the 30 days or will it correctly put my ce stuff on the right account that I choose, I don't want to screw this up again. My e mail with the code said nothing about it being collectors edition does anyone know the answer to this?

[Nechro]

In order to get to the live chat manually, you have to...

A) Go to support.na.square-enix.com
B) Log in.
C) Click on the FF XIV ARR banner.
D) Click on the "Billing or Payment issues" big buttom.
E) Scroll down -> Click on "additional assistance".
F) Select "Account/Billing" and select "Aditional services" below. Write a short sentence describing your issue "Mistake registering a service account" or something.
G) Click on next.
H) Proceed to Chat Support.
I) Fill the form and give additional details regarding your issue as if you were describing it for thr first time.
J) Submit.

Then you will be able to acces to the live chat.

I did this and I was placed back to #180 when i was at 40. I'm done. I am so fed up with this crap

[Nickyboy718]

So I'm afraid to register the code, all my ce bonuses/30 days are on the wrong account. If I use the code to fix it, is it just gonna give me the 30 days or will it correctly put my ce stuff on the right account that I choose, I don't want to screw this up again. My e mail with the code said nothing about it being collectors edition does anyone know the answer to this?

At least they gave you a code with 12 digits instead of 13

[Nechro]

10 days waiting and nothing. I can't reach support. No emails. Nothing.

[Cyrus-Wallace]

Well i actually got my code last 2:17PM ... XD

NA PS3. Ph4 and CE.
PSN Preorder Escalated last 9/3
got no extra 7 days though

im in. See you guys!

Oh, buddy, I'm so glad you finally resolved your issue! I am aware you were here everyday waiting for a solution. To bad we don't play in the same saver, I owe you my soul, haha. Hugs!

[Jaitsu]

Lol well Im unexpectedly fixed, Got the email saying Im fixed by a ticket I first made without signing in, the 30 days didn't switch though (hoping it is being added).

Have hope guys!

[beater49]

Oh, buddy, I'm so glad you finally resolved your issue! I am aware you were here everyday waiting for a solution. To bad we don't play in the same saver, I owe you my soul, haha. Hugs!

haha yeah so happy too. who knows we just might bump in to each other in another server someday? XD to EORZEA!