Quote Originally Posted by Sawachika View Post
the problem for me is that my original character with my prepurchased bonus items are on the disabled service account. I added the full version game code exactly as the instructions described, but instead it is a seperate service account. my first week of playing is wasted and the bonuses lost. I will not accept that all of my previous progress is lost.
You can put in a ticket and they will solve the service account problem by merging the two.

To anyone that wants to use the number on the back of their card, be warned. It could be considered fraud since you did receive the product and it clearly states that you might not be able to access the game. People did the same thing on Diablo 3 and a lot of them not only got their Battle.Net account banned, they also got their credit frozen for investigation.