I got through to SE last night at about this time, to Agent Daniel and I forgot which motherfucking year I used for my account... but daniel was cool and said he'd make a one time exception without the birth date. He said my ticket was put into escalation. That's all. He didn't say that to check mog station or anything, and I have anyways but it's still not fixed... makes me wonder if he didn't actually escalate it because I used the wrong birth date? Idk. But this whole situation is really pissing me off. Maybe I just need to be more patient.