PSN EU FFXIV ARR BOUGHT ON 27/28 -CHECK YOUR WALLET!REFUND

[klaud_litah]

Sony just refunded everyone who bought the game on psn....check your wallet on Psn!!!!

[klaud_litah]

Received a mail from SE:

Dear xxxxxxxxxxxx,

Thank you for contacting the Square Enix Support Centre.


We are very sorry for the delay in getting back to you.

Unfortunately the digital version of FFXIV downlodable from PS Store was broken. You should forward SONY a request for a full refund. For further assistance, please contant us via the Live Chat through the SQUARE ENIX support site.

We sincerely apologise for the inconvenience.


Kind regards,

The Square Enix Support Centre team

[TheFirstKel]

Received a mail from SE:

Dear xxxxxxxxxxxx,

Thank you for contacting the Square Enix Support Centre.


We are very sorry for the delay in getting back to you.

Unfortunately the digital version of FFXIV downlodable from PS Store was broken. You should forward SONY a request for a full refund. For further assistance, please contant us via the Live Chat through the SQUARE ENIX support site.

We sincerely apologise for the inconvenience.


Kind regards,

The Square Enix Support Centre team

Strange, I haven't got my email :-[

[klaud_litah]

Strange, I haven't got my email :-[

i got an email because of my ticket from last week

[TheFirstKel]

i got an email because of my ticket from last week

Oh. I thought SE sent out an email to all those affected by this particular issue. You didnt make it clear it was in regards to your support ticket. Lol. Ok.

[klaud_litah]

no..its an answer for my ticket i sent them about 5 or 6 xD

[TheFirstKel]

I checked my Download List and downloaded the installer and installed.

I also checked the Transaction List and noticed the latest "purchase" and it has the associated promo code in it too, which something that (I don't think) it was there when I made the purchase last week. I haven't check the Services List yet as I am doing the 2.5GB update.

I took the opportunity to take snapshots of the process of going through the SEN/SQEX link up very carefully. And as a result, it was as expected, only single service account with all the services correct and in-place. I will post the images later on perhaps.

After the SEN/SQEX registration, I checked Mog Stations and confirmed the link-up was a success as I have (WIN) as well as (PS3) clearly listed :-) and the Remaining Days is currently 41 days!

All good to go for this weekend on PS3!