"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

[TheFirstKel]

I checked my PS3, and noticed that the game is removed from my download list, in the service list for FFXIV it is marked expired. And my PSN wallet is refunded and most recent purchase is cancelled. Oh well...

[klaud_litah]

Everyone who bought the game on psn europe got a refund just now...CHECK IT

[Nikkisheep]

Nope, they still haven't acknowledged this as an actual problem yet. From what I can see the only resolution is to get in contact with CS but that's a whole other can of worms in itself.

My boyfriend is a 1.0 PC user with the same exact problem :c a lot of people with this error can't even post on the forums, so it's hard for them to notice this issue, and as you said, CD is another whole issue :/

[redmoon86]

Holy crap I thought I was the only one with the this problem. Ive been dealing with CS since the 27th. And no luck of course. Live chat is pointless waiting at position 322 to get to 1 to have it say no one is available. The few times ive been able to get to phone support they told me they didn't find anything on their end so unless I can get proof of purchase from billing that I bought 1.0 last year im screwed. Oh and how they push for me to buy the damn thing again. And likewise I cant make a thread even though I have a character. This is some serious bullshit. I give this one more week. If I cant get this resolved then.. well back to wow I guess.

[D-bit]

Have the same problem here! I try to log into the game and it requires me to enter a registration code, I enter it, and it says that's already used. But my character here is from early access and I bought the PC digital download copy.

I'm about to just call my credit card company and stop payment on this. I've tried to log in everyday since Aug 23rd and I've been able to play 10 minutes. And now I can't even log in anymore.

Also, my version is the PC version and I'm having this issue so... not just a PS3 thing.

...Yay

[klaud_litah]

Received an mail from SE:

Dear xxxxxxxx,

Thank you for contacting the Square Enix Support Centre.


We are very sorry for the delay in getting back to you.

Unfortunately the digital version of FFXIV downlodable from PS Store was broken. You should forward SONY a request for a full refund. For further assistance, please contant us via the Live Chat through the SQUARE ENIX support site.

We sincerely apologise for the inconvenience.


Kind regards,

The Square Enix Support Centre team

[Moriix]

Its sad that we are the ones trying to share news with you guys....playstation support is more helpful than SE...

SE has so much to deal with ,, i know isnt an excuse but im happy we got a good settlement ,, free game is something worth what we gone thru .

[Moriix]

Everyone who bought the game on psn europe got a refund just now...CHECK IT

i got the refund .. now im wating for the game ..

[Moriix]

Have the same problem here! I try to log into the game and it requires me to enter a registration code, I enter it, and it says that's already used. But my character here is from early access and I bought the PC digital download copy.

I'm about to just call my credit card company and stop payment on this. I've tried to log in everyday since Aug 23rd and I've been able to play 10 minutes. And now I can't even log in anymore.

Also, my version is the PC version and I'm having this issue so... not just a PS3 thing.

...Yay

send ticket to SE or email for the place u buy the game from ,,,

[yum]

fix seams to be filtering through now . maybe