Standard 1.0 / Legacy -> phisical CE purchase

[Picaud]

I thought it was just a glitch, but apparently I am wrong. SE really is screwing me over.

I bought CE 1.0 and received the Onion Helm as a reward (yay)

Game goes down and I use my account (which obviously is a CE account due to the Onion Helm).

I install the game and only receive my Onion Helm. I put in a ticket because I thought there was a mistake. Why would I have to pay for a CE upgrade??

[Vadis]

I thought it was just a glitch, but apparently I am wrong. SE really is screwing me over.

I bought CE 1.0 and received the Onion Helm as a reward (yay)

Game goes down and I use my account (which obviously is a CE account due to the Onion Helm).

I install the game and only receive my Onion Helm. I put in a ticket because I thought there was a mistake. Why would I have to pay for a CE upgrade??

You should receive all 2.0 CE items too if you registered a 1.0 CE account. You don't any new code.
You can check to see if something happened to your account, some people had their account divided in two with all 2.0 items in a second account.

If your having issues send a ticket to SE's support...

hope you will be ok!

[Aylisa]

Still waiting on my ticket...phisical 1.0 CE and registerd at 2010, well, reight now, no 2.0 CE items, no 2nd account, just like a 2.0 standard account. What the hell SE doing? SE has no one focus on this issue,

[TEKTHRASH]

So i called gamestop customer service and they gave me another pre order code and the psn store or account management redeem codes.. won't accepted the codes so i can get the Mog Hat and Cait Sith Doll... it's become really stressful not getting my pre order items.

[GanonD]

Finally sold my C.E. key throught ebay. Thank you so much SE for a great customer support :sarcasm:.

End of Story.

[Awesome_penguin]

Finally sold my C.E. key throught ebay. Thank you so much SE for a great customer support :sarcasm:.

End of Story.

lol IKR their customer support is shit. i still cant believe we havent gotten a response to this. do they not read their own damn forums? though i guess that would explain how they "try" to fix things

[PiratexCore]

Still haven't received a reply from support. Guess it's time to fill out another ticket...

[AbandonAllHope]

i just decided to make 2nd account with mine who knows when se will get back to us and who knows if server xfers will ever come.

[Aylisa]

Last night, I was tried chat support for this issue(Not in US right now). 1:01am, over 150 waiting.... 3:00am chat support told me there are no agent avaliable and cancel my waiting.......WTF.....

[Rautzen]

I have to say it kinda sucks that us 1.0 players who supported the game and wanted the CE edition is getting cheated out of our money. I don't see why we can't just enter the code that we have into the mog station to upgrade the account.