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  1. #6401
    Player
    Pablitoz's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Pablitoz Lastslong
    World
    Balmung
    Main Class
    Conjurer Lv 14
    Quote Originally Posted by Withered View Post
    18587907529 even tho I just keep getting the busy signal.
    All thank for the number i used this one and now im on the phone queue too... it rings multiple times and then a recording saying all agents are busy. When calling of it sounds busy just keep trying. You will get into the system. Just takes multiple tries... and 2 phones!
    (1)

  2. #6402
    Player
    TiernanD's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    La'ra Len'ai
    World
    Ultros
    Main Class
    Arcanist Lv 10
    I'm still locked out and I contacted support well over a week ago now. No response other than the automated "our customer service sucks so we'll get back to you, you know, whenever"
    (0)

  3. #6403
    Player
    TenaydenArch's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Tenayden Arch
    World
    Malboro
    Main Class
    Archer Lv 16
    Been stuck @ #2 in the chat queue for over an hour now, well that's not entirely true. I went up to #3 for a few minutes in the middle of that. My other browser's chat queue is slowly ticking down now, @ #93 on that window.

    Dear God why do I do this to myself?
    (0)

  4. #6404
    Player
    KaosSlugg's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Kaos Slugg
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    At this point it's easier for me to just restart on account 2 and make my progress back. All this long waiting on '2 week' fix time is heinous. I can be right back where I was in less time than that. See everyone in game eventually.
    (0)

  5. #6405
    Player
    72Devilz's Avatar
    Join Date
    Sep 2013
    Posts
    33
    Character
    Dev Crimrose
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by thundy84 View Post
    There is no toll-free number, unfortunately. The number I used is 310-846-0345.
    I bet you have better luck with 867-5309, I hear Jenny wants to make sure everbody has a good time........ Sorry I had to go there.
    (1)

  6. #6406
    Player
    Siph's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Siph Silver
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 38
    Quote Originally Posted by KaosSlugg View Post
    At this point it's easier for me to just restart on account 2 and make my progress back. All this long waiting on '2 week' fix time is heinous. I can be right back where I was in less time than that. See everyone in game eventually.
    I tried doing that yesterday....character creation was locked on all NA servers. So yeah...good luck with that.
    (0)

  7. #6407
    Player
    TenaydenArch's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Tenayden Arch
    World
    Malboro
    Main Class
    Archer Lv 16
    I'm #1....I'm #1...#1....Next in line to be told there is no agent available......
    (0)

  8. #6408
    Player
    Withered's Avatar
    Join Date
    Aug 2013
    Posts
    51
    Character
    Withered Dia
    World
    Diabolos
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by Siph View Post
    I tried doing that yesterday....character creation was locked on all NA servers. So yeah...good luck with that.
    Not to mention if you can't get back on the server you were on...where all your friends are. -.- even when character creation is allowed (rare) there's certain servers that are never on that list.
    (0)

  9. #6409
    Player
    Porie's Avatar
    Join Date
    Aug 2013
    Location
    Toronto
    Posts
    105
    Character
    Angel Trixi
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by twidom View Post
    https://squareenixen.custhelp.com/ap...38027/_icf_5/2

    See the 2667609 section? Replace that with your ticket number and wait.
    Is this for Europe or north America
    (0)

  10. #6410
    Player
    Carfanatic's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Cadana Kandesis
    World
    Cactuar
    Main Class
    Pugilist Lv 24
    Quote Originally Posted by Porie View Post
    Is this for Europe or north America
    https://squareenixen.custhelp.com/ap...44142/_icf_5/1

    For NA Live Chat change the XXX's to your support ticket number
    (0)

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