Lost free 30 days for accidentally registered to the wrong service account?

[creauce]

Can someone direct me how to get into the chat queue without the copy-paste? Like, how to navigate over to it with their retarded support site.

[devilotte]

Could we report this thread to a popular blog site like kotaku and maybe they'd write an article?

[vinces]

Exact same boat. Will NEVER do that again.

If you are going to go for a refund, DO NOT go through SE, you don't have to. As you paid with a credit card, all you have to do is call your CC Customer Service and tell them you want the transaction or funds denied to SE as they did not provide the product you ordered. You will immediately get credited and SE will have to go through the headache.

[Nechro]

It's already been reported on Kotaku

[Seriat]

Cannot get back to the chat request screen anymore using the previously mentioned form. Looks like it's been disabled, so now wtf are we supposed to do?

[donz28]

Finally bellow 100 again.. Second time waiting over 2-hrs lets see what happens in another hour or 2.

[twidom]

Could we report this thread to a popular blog site like kotaku and maybe they'd write an article?

Kotaku already did it.

[Siph]

I think i'm getting a refund. Response within 48 hours my ass its been 7 days with no word. I am so fed up with this shit CS

If you have a ticket older than 48 hours it has been automatically cancelled.

[MrTapion]

It was mentioned on Kotaku, in the last article they had on FFXIV, but not too many details. Like, this thread, how the customer support is handling the situation, etc.

I wrote them, and a few others. But is really all we got. Another website mentioned the issues the game is having, but forget what it was.

[Nechro]

If you have a ticket older than 48 hours it has been automatically cancelled.

Nope it says my ticket is still open