Lost free 30 days for accidentally registered to the wrong service account?

[Withered]

Well whatever the reason was before, they seem to be matching the EU policy now.

Also I recommend trying to get on the phone line, and open the chat queue in as many different browser types as possible (I had FF, IE, Opera, and Chrome all at once). Friday I just had 4 Firefox tabs in the queue at once, and when the first failed, they all got DCed. Using different browsers seems to avoid that.

So you're NA and that happened! I just assumed you weren't. Maybe it just depends on the agent. Cause that's the first I've heard of that.

[Aiyasha]

How do I get to the live chat? I click on the "contact us" thing and it just gives the option for email support. (fat lot of good that does)

Bump, if anyone knows!

[Seriat]

The only reason I did not ask for a refund yet, is because I bought the game directly from SE, and that would probably take a month if not more to get my money back.

Exact same boat. Will NEVER do that again.

[twidom]

40 minutes in as the first in the Queue Live chat line just to get canceled.

Thanks SE.

[Finn_Caetoh]

Yeah, PC............

Congrats on getting it fixed!

Thanks for the confirmation. I guess us PS3 players just have to continue waiting. =/

[Aiyasha]

How do I get to the live chat? I click on the "contact us" thing and it just gives the option for email support. (fat lot of good that does)

Always manage to get the tail end of the page. Please, if anyone can it'd be very helpful.

[Nechro]

I think i'm getting a refund. Response within 48 hours my ass its been 7 days with no word. I am so fed up with this shit CS

[twidom]

Always manage to get the tail end of the page. Please, if anyone can it'd be very helpful.

https://squareenixen.custhelp.com/ap...38027/_icf_5/2

See the 2667609 section? Replace that with your ticket number and wait.

[Aiyasha]

Yeah I think I am just going to return the game to Amazon. I can't even find out how to contact SE.

[rutsahl]

So aside from that one agent talking to RainbowCane, can anyone confirm that we do in fact <b>have</b> to contact customer support? I was perfectly content just filling out the form and waiting patiently, but I don't know if i have the patience to try and contact customer support since everyone just gets disconnected anyways. With all the thousands of people having the same problem, it'll be months before I get though.