Quote Originally Posted by stevewastaken View Post
So I got through chat queue after 3 hours today and Austin P. got my account fixed immediately while in chat session. I now have access to my character.

Not sure if this has been reported already, but last I saw NA was not doing this yet.

In other news... still getting 1017
Yea I don't understand why they wouldn't copy EU and do the same. It seems it would help clear up their support system a lot faster. Maybe they don't allow their agents the same access as EU? Don't get why. Yea it's a different division, but the same company.