Request for information: ISPs and P2P throttling

[Metalface]

RCN
United States Pennsylvania
Always (since sept 1)

[Namko]

- Name of ISP: BT (Unlimited Infinity Option 2)
- Country: United Kingdom
- When does the problem occur: 19:00 to 00:00 GMT, always consistently during this time.

[Vithaar]

- Name of ISP -Videotron cable
- Country of Residence - Quebec Canada
- When does the problem occur (always, only during specific times?) - started yesterday, never had a problem since open beta always
- Reference number from your ISP, if you raised this matter with them - called tech up, explained and tested everything, all if fine. SE changed somthing yesterday that's causing this, their response

[Bontenmaru]

- Name of ISP: Yahoo BB (Hikari fiber)
- Country of Residence: Tokyo, Japan
I'm having big lag spikes every 10/15 seconds since yesterday.

[Ukiyo]

ISP - LeoNet
Country - Nakatsugawa, Japan

Same issue as everyone else. Played since Beta 3 no problems, game ran perfectly not even a little lag or connection issue. Starting Monday (Sept. 2nd) I haven't been able to do anything in-game without my connection dropping to 0 sending/receiving every 10-30 seconds for 10-15 seconds. If it doesn't connect back I get booted with a 90000 error. Please fix this issue with maintenance on Wednesday.

[Alkimi]

BT
UK
Around 1800 - 0000

The instance server works relatively fine (I'm assuming because there's no other players and bandwidth usage is considerably lower in there) but as soon as I'm back on Ragnarok it's back to being pretty much unplayable.

Have phoned their customer support but none of them appear to know a single thing about how the internet works.

Perhaps SE will have better luck convincing BT that it's a video game, not a torrent site, and taking XIV off their p2p throttle list (which would probably take one of their technicians all of 30 seconds) is probably preferable to forcing maybe thousands of people to upgrade their contract or switch ISP altogether.

[ztlondon]

BT
Infinity broadband
UK
evenings usually 7pm - midnight

Absolutely unplayable - basically clicking on an NPC freezes you in place and takes between 1min and 5 min to respond.
Cant participate in FATEs or even play in populated areas as the latency means any action I take does not get a response for c.10 - 30 seconds if at all.

Around these times the latency is absolutely fine.

[boxwithlid]

- Name of ISP: RCN
- Country of Residence: Pennsylvania, United States
- When does the problem occur (always, only during specific times?): 5-10 minutes after being able to log in, will get disconnected from a 90k error. Been happening consistently since September 1st.

[Rhomdogosh]

- Name of ISP: GLBB/NTT
- Japan, Okinawa, Chatan-cho
- When does the problem occur always, started roughly 1730 Japan standard time on 2 Sep 2013.

[Idioteva]

- Name of ISP - BT
- Country of Residence - UK
- When does the problem occur (always, only during specific times?) - Every night. We have a good connection and have no problems playing at other times of the day or using other Internet services.
- Reference number from your ISP, if you raised this matter with them - N/A