OMG READ THIS!

[Design]

[Matrinka]

[Atlas_Jrak]

I'll break down what they have to do for you;

They didn't expect this amount of support at the launch of the game, which is understandable since the last launch was horrible and they lost a lot of players. So yes they are at fault for not preparing however it takes around 6 to 7 days to setup new servers.

-Buying the servers (should only take an hour or two)
-Server Delivery (2 to 4 days Monday to Friday non holidays)
-Getting rack space (depending on circumstances it should take anywhere from 15 minutes to 3 hours.)
-Setting up said servers (2 to 5 hours depending on amount)
-Cable management (1 to 3 hours) [This is actually one of the most important steps if you've ever seen a large scale server room]
-Confirming everything has been setup properly (3 hours)
-Unforeseen circumstances (1 day)

This equals to 6 days.

Now understand that we're all getting a 7 day trial extension or more if there's more downtime for us.

We really don't have much to complain about, they're admitting they made mistakes and they are trying to fix them, which is more than you can say for some companies.

[Saythe]

The problem is: They have LOST 100's of millions over the last couple years with all the other failed games.

SE has no fail games IMO, they do a great job with all of them....except FFXIV which is now amazing...if i could actually log on and PLAY IT! lol

[Atlas_Jrak]

SE has no fail games IMO, they do a great job with all of them....except FFXIV which is now amazing...if i could actually log on and PLAY IT! lol

Think of it this way, next week we'll be able to log in and play and get some free game time.

[SamClemens]

[Rasgarroth]

Hey, SQUARE ENIX! How about you let us play the game we paid for? Thank you!

[Rasgarroth]

I would rather change this game to "Late Access" instead of Early Access...I mean, its even past launch and we cant log in!