Lost free 30 days for accidentally registered to the wrong service account?

[Zet_]

I believe the numbers don't actually do anything. Also the NA support isn't around to help, so everything is forwarded to EU support.

[Carfanatic]

NA isn't open yet and i really don't think they will be open today...

Yes I didn't say I was trying today I have a brain I actually use mine. They have 3 people in the NA support office today but no idea what they will be doing or if it will be live chat related.

[astrahelix]

they're gonna hear from my cat about this.

[Kasenumi]

Yes I didn't say I was trying today I have a brain I actually use mine. They have 3 people in the NA support office today but no idea what they will be doing or if it will be live chat related.

Email support only maybe? Since chat would be too overwhelming for 3 people....I dunno.

Maybe it is just a security guard, a window washer, and the custodian?

[Carfanatic]

Email support only maybe? Since chat would be too overwhelming for 3 people....I dunno.

Maybe it is just a security guard, a window washer, and the custodian?

No the three is "their" support "team" the company they hire to handle support tickets and to answers phone calls that get routed to them that are support related and live chat.

[MrTapion]

Mine is still messed up, I might just say screw it, and just use the 2nd service account. Sucks I'd have to start over, but than again sucks that I'd have to wait a day, or possibly 2, to contact anyone.
They gonna be open in NA, for tomorrow? Since it is Labor Day?

[Florence]

Hello again guys

Still waiting for my issue to be sorted, spoke to CS twice and logged x2 tickets still nothing. I was told they were working all over the weekend to get this sorted and advised should be 24 hours that was on Friday morning. I am really not happy to be honest. I get precious little play time due to kids and have in effect lost all weekend.

Anyone else still waiting for their account to be sorted?

[slykkoxin]

Hello again guys

Still waiting for my issue to be sorted, spoke to CS twice and logged x2 tickets still nothing. I was told they were working all over the weekend to get this sorted and advised should be 24 hours that was on Friday morning. I am really not happy to be honest. I get precious little play time due to kids and have in effect lost all weekend.

Anyone else still waiting for their account to be sorted?

There's over 500 pages of people complaining about the same issue you are, lol

[Matrinka]

Where are they working all weekend to sort this out? Certainly not in North America. I've given up on them doing anything for us until Tuesday at the earliest.

[Florence]

*Update*

Just spoke to live chat, and was advised that its no longer possible(feasible word they used) to provide a estimate time for the fix, due to the pure numbers of these cases. My ticket has been escalated on Friday, but its not going to be quick.

I was advised twice on the phone 24 hours max.

So we sit and wait then.