Quote Originally Posted by roflcaust View Post
Why do you guys defend a company's shortcomings? Do you work for SE? Do you have stock invested in SE? Are you part of their PR department? What do you get out it? Seriously, I'd love to know.
It's called critical thinking.

You have to know when to defend and when to attack a company. Attacking them repeatedly over an issue they didn't anticipate (more players than they could have hoped for), have acknowledged (repeated posts and apologies), are working to fix (again, repeated posts), and are offering compensation for (at least 7 additional days free) is not acceptable.

Had they not acknowledged the issue, not made us aware it was being worked on and not offered compensation, than outrage would be acceptable. As it stands, however, there is nothing else that complaining will achieve. It's not about White Knighting. It's about understanding that everything that can be done is being done, and no further amount of rage and complaints is going to change the speed at which it is accomplished.