The server congestion is an absolute joke when you can't even queue, SE sold far too many digital copies of the game and kept doing so for a few days even AFTER the problem making it much worse as they're clearly over greedy for money and that's what it all comes down to in the end. Servers cost money, lets run on the minimum amount of servers possible and sell as many copies as possible for the biggest profit and stuff customer satisfaction. After pressure SE finally had to stop selling any more copies at the money as people buying it couldn't play at all when SE knew this was the case, it's entirely SE's fault. They know how many copies are sold via digital download which is most copies of the game sold and they know how many copies are in the stores. They will also have done market research or should have done to determine roughly how many copies would sell. Also they should have had standby servers ready and waiting to launch if things got over busy, it shouldn't take them over a week to do this while people like myself are forced to spend more of my subscription time on here complaining than enjoying the game. Now SE are finally going to add more servers, well it's not for customer satisfaction, it's so they can sell more copies of the game via digital download to make more money.

I still see nothing about SE extending the included subscription time for all the time people haven't been able to play because of this problem, this is the least SE should do and they should have sorted out the queueing system so we at least can play eventually after a wait, getting told to try later is ridiculous when people have PAID TO PLAY! The subscription time isn't free at the moment either, it's included in the price of the game.