Lost free 30 days for accidentally registered to the wrong service account?

[Seriat]

#9, starting to sweat

[Nejikun4]

My guess is what I'm going to have to do is cancel the account that currently has access (Service Account 2) thus rendering me with no access at all...at least temporarily until I'm prompted by the launcher to enter in a new product code, which would be the new one I just bought.

i did that way earlier all you can do is re activate your second account

[Aivre]

I thought cancelling the newly activated account would work via the Mog Station, but when I login the PS3 I run into an error, telling me that I need an activated account to continue running the game. I guess what it seems like is the new account is attached to the PS3 client with no way of sorting that out.

SE should really look into the flexibility of dealing with separate accounts.

Rrrrrrg, alright. So now you can't even enter a product code at all?

I'm thinking of just waiting on chat and instead of asking them to merge service accounts, I'll just have them apply the code I just bought to my original service account.

[kurohana00]

Is there anything even saying support will be available today? I don't see any announcement saying they're going to be open today in NA. If anyone has any real proof, I would like to see.

[Ducke]

Did we just get trolled? Is there really no chat support today?

[bladesy]

#9, starting to sweat

Keep us posted if you manage to get lucky. I mean that in any sense possible.

[Guni]

anyone else getting chat service currently unavailable even after 12 pdt?

Yep, getting not available, we might have been misinformed about them being open today. :/

[Matrinka]

The only "proof" I have is that last night, after trying to get into the chat at 9pm (est), the chat line said they'd be open today at 12pm pst.

[Seriat]

Keep us posted if you manage to get lucky. I mean that in any sense possible.

Lol, will do

[Aivre]

i did that way earlier all you can do is re activate your second account

I wonder if I'd be able to get them to just apply the new code I bought to my 1st service account instead of having them merge the two.

Of course, that requires me to get into the chat to actually speak with someone.