Lost free 30 days for accidentally registered to the wrong service account?

[Maxwell1]

I think you just got hacked. Any messages saying to change your password with a link that you don't know about is a hack link. You need to contact SE right away. I never respond to those things unless it's from a message in my square enix inbox after i logged into it.

My character is still in the Free Company. And i dont receive the e-mail from a random person, the e-mail that i got was from SE and i got it only after tried log in the game and received the message. The "suspicious activity" message was on the client.

[Seriat]

My name is Juliei and I'm now an alcoholic. It all started about 4 days ago when I tried to enter the 14th code for this game I bought. I was enjoying the game, despite it playing hard to get. Things were great, we connected several times and spent some quality time together. Then after 3 days they broke it off and refused to speak to me. I am confused. I mean, I made it to level 9, that is almost 1st base in gaming speak.

LMAO! Join the club! I've been drinking straight through for days now!

[CirusArvennicus]

Well, i thought that was the same problem, isnt? At least the link in the first page have my case. '-'

From your description, you seem to be having a different issue. You may also have gotten a fake email. It's fairly long, so I won't repost it here, but if you look at the main page of the support site, there should be this announcement: Warning Regarding Square Enix ID/Password Fraud (Jul. 1)

Please read it, and ensure you haven't been the target of a fraudulent email.

EDIT: Oh, wait. Login... nevermind. My bad, I misread.

That announcement may still be a good thing to read, though. x:

[The_Barber]

i'm going back to work........check in later

[Dimagasa]

This is a related question but where and how do we navigate to a page to view our current CS tickets?

[Tyran]

Well at least I've been somewhat productive in the downtime. Cleaned the house, fixed some wobbly furnature that have been bugging me, took a shower, played with the dog and now I'm about to teach my gf how to play the deck building game Ascension. Could be worse I guess.

[Jellyfish]

Anyone able to get through to an agents in NA chat?

[CirusArvennicus]

This is a related question but where and how do we navigate to a page to view our current CS tickets?

You'll need to be logged in to the support site. This needs to be the case both when you MAKE the ticket and when you try to find it. It will be on the right side of the page, under your username and info.

[darkrebel08]

This is a related question but where and how do we navigate to a page to view our current CS tickets?

For NA:
https://support.na.square-enix.com/

For EU:
https://support.eu.square-enix.com/

All tickets and their status should be on the right hand side

[Seriat]

Well at least I've been somewhat productive in the downtime. Cleaned the house, fixed some wobbly furnature that have been bugging me, took a shower, played with the dog and now I'm about to teach my gf how to play the deck building game Ascension. Could be worse I guess.

You almost make it sound like if you were playing you wouldn't shower :P