Lost free 30 days for accidentally registered to the wrong service account?

[Matrinka]

I keep bouncing between 1 and 2 in the chat. I'm hoping that EU can give me some information about closed escalated tickets since I know they can't help me with my actual account, because I'm in NA.

[wolfrikku]

Started running slow for me in the last 10 mins or so as well.

Probable people not able to log into the game so there posting QQ threads...

[Aivre]

Should try my route. I want to see if they will just replace my code via chat. :P

Stryder, I forget, are you NA or EU? Because I'm hearing the NA chats are closed...? Is that true?

I'ma try the same thing if chats are open.

[Ahye]

Like most others in this thread I had the problem with accidentally creating a 2nd service account when I meant to register my collectors edition. I've send in tickets (now closed) and spent 8 hours waiting for live chat, only to reach the front of the line and it tell me there's no one there right now, and boot me out. I did finally reach someone via live chat, and they told me there were escalating my ticket as much as possible. That was 2 days ago. I'm now 4 days into my free 30 days and unable to play because my service account 1 has no active subscription while service account 2 with the slowly expiring 30 days has no characters. Apparently escalating my ticket means very little. Great game. Horrible web site and support. The company execs behind the running of things should be ashamed.

[Nejikun4]

So... are the forums really slow for anyone else or am I just becoming paranoid because I'm stirring up trouble (about going to the press)?

same here its slow, they probably in progress of deleting it

[Seriat]

Probable people not able to log into the game so there posting QQ threads...

/guilty as charged. But I am trying to bring some humor and booze to my fellow lockouts!

[gothamhunter]

[StryderOmega]

Yeah, that Chris.

So then there IS someone on the other side of chat!

[StryderOmega]

Stryder, I forget, are you NA or EU? Because I'm hearing the NA chats are closed...? Is that true?

I'ma try the same thing if chats are open.

I am NA, but I am going a shady route and seeing if EU can just replace the code since it isn't region locked.

[Seriat]

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