Lost free 30 days for accidentally registered to the wrong service account?

[Seriat]

Gamasutra contact email addresses:

christian.nutt@ubm.com
kgraft@gamasutra.com
gdcpress@fortyseven.com

Daaaamn Matrinka, you're on a roll! (Remind me to never piss you off)

[StryderOmega]

USA Today has a video games section. Here is their contact page. I sent a letter to the editor.

http://www.usatoday.com/contactus

I contacted their newsroom under "other".

[Matrinka]

N4G contact page. I submitted under the "other" category.

http://n4g.com/tickets/add/1

[mindful]

What the consumer report ? websites to report this error and lack of knowledge , from the company.

[Matrinka]

Escapist magazine news tip page:

http://www.escapistmagazine.com/contact/subject/news

[Tyran]

This is pretty frustrating. I found I had the same issue last night after putting my codes in on Wed night. Didn't play at all Thurs or I would have been trying to contact support.

Since I got no reply last night AND was dropped from chat after sitting for 2.5 hrs, I'm thinking I'm hosed and will have to wait till working hours on Tuesday (since Mon is a holiday here in the US).

Now I'm beyond furious, but I'll refrain from a tirade as it seems its been covered in this thread enough.

My friends are now trying to get me to go buy a boxed standard edition to apply it to the Account #1 so I can continue playing. At some point when they fix the issue I'll have my collectors edition merged to overwrite the standard edition on Account 1.

Outside of paying another $30, do you think this would work? I really want to play with all my friends in game, but I also want to give SE the finger and refuse to pay any additional money...but then again the game is really good.

This must be what a drug addict feels like...

[Viento]

Third try, same problem

There are no agents available to chat with you right now. Please try again later.

[Seriat]

This is the thread that doeessssn't end, yes it goes on and on my friiieeeennndds.
Some people started posting not knowing what it was,
and they'll continue posting forever just because,
this is the thread that doooeeesssn't end.

Edit: 15

[dazyabbey]

SEE Agent Cynthia: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
You: Thank you!
You: My user ID is #$(*#$)*#$)#
You: and ticket number is )%#$#$##
You: Hello?
SEE Agent Cynthia: Is there anything else I can help you with today?
You: I'm sorry I didn't see any messages from you
You: What was that?
SEE Agent Cynthia: This is the EU support, but your account is US.
SEE Agent Cynthia: We cannot assist with your issue.
SEE Agent Cynthia: You need to contact them by telephone : 858 790 7529 or via Web Chat on http://support.na.square-enix.com.
You: Okay do you know when the chat will be forwarded to NA?
SEE Agent Cynthia: Chats cannot be forwarded. You need to open a new ticket with them/
You: It said they would be available starting at midnight PST and I have been trying to get in touch with them for the past 3 1/2 hours.
You: Yes when will they be available then?
You: I created a NA ticket and had it sent to you somehow.
SEE Agent Cynthia: They are open Monday to Friday, 9.00am to 6.00pm Pacific Time. I do not know whether they are open this weekend or not.
You: Okay.
SEE Agent Cynthia: Is there anything else I can help you with today?
You: No apparently not.
SEE Agent Cynthia: Thank you for visiting our SQUARE ENIX Support Chat line. Take care and have a good day!
You: It would be nice if you guys could find out and it would probably save some time and effort.
You: I hope this settles down though and you guys get a break soon. Thanks for your help.
SEE Agent Cynthia: I hope so too!

[Tricksta]

Had No idea there would be ppl as hard as you in this community ur badass dude! I am making a character on your world xD we finna blaze some shit

Haha I wish I was badass. I'm just a 21 year old who likes drinking..... a LOT.