Lost free 30 days for accidentally registered to the wrong service account?

[Gandrake]

1 hour 40 min waiting on chat, got to talk to someone and they fixed everything for me right there on the spot! hope everyone else gets theres sorted very soon

[Kilyne]

Yeah...I'm just sad. I got kicked and wasn't in a sanctuary. I hate that there is nothing I can do. All I can do is wait for chat to open and hope I can get in.

Hahah, made my morning

[huintokki]

holidays suck when you need service. I'm in the same boat with service 1 EA (my char) and service 2 CE (no char). If only there would have been a message stating "You already have a FFXIV ARR account service, are you sure you want to create a new one?" or maybe "You have a FFXIV ARR service, did you mean to add this registration to that service?" would have saved so many people from this mistake.. I need my FFXIV fix >.<

[Vector]

I admit, through all of this, I wish I had actually waited until all my time ran out, and then just fed the code through the launcher. I'd have avoided this. But I figured I'd have tried to do it through that blasted Mogstation site.

Don't feel bad. If you did what I did, all you did was follow EXACTLY what the email told you to do. the one SE sent out, that gave HORRIBLE/WRONG directions in the first place.

btw don't ever mess up again, because you can only have this kind of service once in the entirety of your account.... and you have to use it to fix their mistake.

[wotsy]

you mean doing it directly while those of us who submitted tickets 4 days ago are still waiting and got told via live chat to wait more? Well what EU does in EU isn't my concern. but I would be pissed if i got bumped back in line. Kudos to EU's support team giving 2 sh*t's more than NA though.

Indeed, that would be complete shit, or due to the higher flux of NA tickets sent in, they are fixing the ones they already "escalated" by themselves, instead of sending it off to Japan, since they finally realized it was backwards ass of them to be sending all these tickets Japan's way lol.

[Nejikun4]

I wouldn't be able to upload it in time wotsy xD

[beater49]

1 hour 40 min waiting on chat, got to talk to someone and they fixed everything for me right there on the spot! hope everyone else gets theres sorted very soon

im guessing this is from EU. sigh

[Kilyne]

Currently 43 in the queue with 10 minutes waiting time, got a feeling that I will be thrown out of the queue and will sit there for another 10 hours without any success.

[Glazier]

Thanks for sharing link to chat, i'm out from game doe 2 days already, and the only answer I got to the ticket submitted 5 days ago was the link to the FF11 character restoration service >_<.
Will try to talk to that tired guys on a chat ( worked in support for 5 years, it's at least 12 hour shifts...), maybe he drinks enough coffee to transfer my account correctly .

[Phubbs]

Are they only fixing the EU accounts?