Lost free 30 days for accidentally registered to the wrong service account?

[Vector]

I thought I read they were going to be open this weekend, but even then I doubt it will be before 9am pst (12pm est) if it does open at all.

[Solaristics]

The only way you can be sure is to stop asking for direct link and get to live support step by step from the front page.

Like the comment post by people before

1. Go to the support page of your region.
2. Click on Square Enix members
3. Click on one of those FAQs links
4. Click on "This did not answer my questions"
5. Choose Billing/Lost ID and fill in the contact details then click next
6. Click next
7. You will then see a page of options for live chat

Except it shows chat support not on.

[mindful]

So have they fixed this yet ? Just need to find out if need tell some friends they can get there copies of the game i got for them. Since i might got use there code. so can get back to my game, figured this cost them 1.4k in usa dollars for everyone that can not play or unable to subscribe for the year. Just went to the casino and they treated us all well , and we spent like over 2k in usa money. Some them wanted to play told them to hold off for awhile. Game it self is fun as hell, just trying to play it not worth it for there time.

[Hyunseo]

if my deductive reasoning is correct (lol) then icf 5/1 is NA and 5/2 is Eu.. XD

If you're right, bless you. I switched and got to queue 3.

[Daemen]

Whoever decided deleting old tickets needs to get smacked hard. Because I filled out ticket info prior to EA and trying to be proactive I end up missing out on a holiday weekend since I couldn't get through at the last minute yesterday.

Edit: spelling, it's 6am

[Nejikun4]

Again if anyone is bored and has th e time please check out the awesome video i just made about half hour ago its badass action packed and I hope you like it will not disappoint i promise u xD!!!!!! http://www.youtube.com/watch?v=O-IRGHpkhdQ

[wotsy]

I just learned something awesome just now.

SEE Agent Chris: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
You: OMG HI
SEE Agent Chris: Hello, how can I help?
You: well before we begin, this is for the NA client?
SEE Agent Chris: No, this is the EU support.
You: Im an idiot, thankyou for your time lol
You: and goodluck lol
SEE Agent Chris: Unfortunately, the US team are not available at the moment, so if you do select chat, you would be directed here at the moment.
You: ahhhhhhhhhhhhhh
You: ill update on the forums to save you some headache lol


Good times yo~~

[Cyrus-Wallace]

I just learned something awesome just now.

SEE Agent Chris: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
You: OMG HI
SEE Agent Chris: Hello, how can I help?
You: well before we begin, this is for the NA client?
SEE Agent Chris: No, this is the EU support.
You: Im an idiot, thankyou for your time lol
You: and goodluck lol
SEE Agent Chris: Unfortunately, the US team are not available at the moment, so if you do select chat, you would be directed here at the moment.
You: ahhhhhhhhhhhhhh
You: ill update on the forums to save you some headache lol


Good times yo~~

[Vector]

lulz so that's why people are getting thrown in the wrong chat. That would make sense.

[Vastia]

lulz so that's why people are getting thrown in the wrong chat. That would make sense.

Ah that makes sense why i got screwed over too then. Considering i did go through my NA account to get to the chat. Charming..