Lost free 30 days for accidentally registered to the wrong service account?

[Culu]

anyone spoken to an agent yet?

[Weswes]

Probably the most infuriating thing is after 3600+ posts there hasn't been a single dev post in this thread. Where are their community managers?

[chipsillesa]

Bah, while waiting for my turn at live chat, I tried to create another character just to pass the time, sadly my favored server is no longer accepting new characters. Pfft.

[Destined]

Could some one please send me where to get the chat, I can't find it now!

[Destined]

Never mind, thank you Zet <3

[astrahelix]

Probably the most infuriating thing is after 3600+ posts there hasn't been a single dev post in this thread. Where are their community managers?

they literally don't have any. when i talked to customer support, i asked if they had an email system in place to respond to submitted tickets and they acted like the thought had never occurred to them.

[Kaidul]

Are there any EU region players that got their account sorted out? I'm trying to get into chat support but apparently it's closed. Is it because it's Saturday over at their CS location already?

Also, is SE really giving out game time for compensation?

[Cyrus-Wallace]

So, what are you doing in the meantime, guys...?

[Zet_]

Yes they will be giving out game time for compensation.

[Elektrolysis]

So, what are you doing in the meantime, guys...?

I'm trying my hardest not to pass out, seeing as it's almost 4 am here. Ugh..