Lost free 30 days for accidentally registered to the wrong service account?

[Nejikun4]

Finally got by the busy signal on the phone.... now time for the loooong queue here.

which service number u using though, 310 or 858 one

[MiyuMayu]

They should've just really extended the EA to a few more days til they get all accounts in order. They were quick to do that the last time they had server troubles... lol

[Kasenumi]

which service number u using though, 310 or 858 one

I been trying the 858 one, as 8xx numbers are all toll free. Busy signal all day. NA.

[Hyunseo]

This is much too frustrating. I don't know if they'll be opening their support service this weekend since there's so many people, but I doubt that I'd be able to get a hold of anyone any time soon. This is so frustrating that I can't really stand it.

All I want is what I paid for, instead of vague answers from auto-messages. I would have actually felt better if my email was answered with something saying that they're working to fix my issue immediately...or something.

[Tricksta]

which service number u using though, 310 or 858 one

The 310 number. It took like 3 hours nonstop spamming call though.

[astrahelix]

ok, if it is going to take several days to fix the problem... would it be smarter to just continue on the new service account??? i mean im level 23.... if it is going to take 4 days to fix the problem i could just level to 23 in that amount of time.

[MiyuMayu]

ok, if it is going to take several days to fix the problem... would it be smarter to just continue on the new service account??? i mean im level 23.... if it is going to take 4 days to fix the problem i could just level to 23 in that amount of time.

That's if you can even make a character in any of the servers. Lol

[Aivre]

ok, if it is going to take several days to fix the problem... would it be smarter to just continue on the new service account??? i mean im level 23.... if it is going to take 4 days to fix the problem i could just level to 23 in that amount of time.

That's what I was thinking of doing as well, but the problem is all the NA servers are closed now :< At least for the moment.

[Seriat]

That's if you can even make a character in any of the servers. Lol

Exactly, character creation is still suspended as I wait in chat line.

[Mombi]

Problem solved!

I wanna say that last night I got someone and my problem was fixed within hours. I never got anyone during the day. I got someone on live chat when they were supposed to be closed. It's a giant mess and hassle cause of their poorly designed websites. I hope that everyone gets it settled by next week at the latest when servers will be evened out and everyone that wants to play, can play.