Lost free 30 days for accidentally registered to the wrong service account?

[MiyuMayu]

i can't even figure out how to contact them through chat. i go to support and it just shows me how to do a support ticket through email. no chat or phone number... yikes.. wft square. anyone have a link?

https://pay.reddit.com/r/ffxiv/comme...e_account_now/

Everything you need to know right here

[Deimos11]

Surely it would be easier to do an across the board merger of all service accounts with the first service account and then handle anyone who isn't happy with it?

[AragornII]

Created my ticket, can't ring the support desk 'till tommorow so no point worrying over this when I know it will be fixed sooner or later.

[MiyuMayu]

I'm not even sure if my support ticket was even received - even just an automated email response would suffice! I've got no email confirmation and I have no idea where you can find the status of my support ticket. I would have never found the live chat if people didn't point me in that direction - not that it has been any help when you can't connect to an adviser after waiting in the queue for hours.

I know I have to take on some responsibility since this was my mistake in the first place, but the account management system was unclear and horribly convoluted. I refuse (out of principle) to play this 2nd service account I've created. If it means that I'll never get to play FFXIV, then so be it.

I didnt get my confirmation email til a day later.

[Seriat]

You should be connected to an agent in about 02:45

LOL ya right

[Kasenumi]

Welp went through the chat queue for the second time. I started this right at 12pm local time(9am PDT) and it is 4:34 now, still haven't gotten through and my account is still broken. I sent in a ticket early August 27th(early as in like, probably midnight my time, around the time I got my CE code, put it in, and didn't get my items, and then realized I made a second account by accident). I got an email later on the 27th saying that they had received my ticket and I should get a response in 24-48 hours. It is now the 30th, more than 48 hours, and nothing since. No email from a funky address in my junk email folder or main folder. Not a single thing. Chat just closed, no agent found.

Trying the chat queue again.....

https:// squareenixen.custhelp. com/app/chat/chat_landing/_icf_6/INSERT_YOUR_TICKET_NUMBER_HERE/_icf_7/38027/_icf_5/2

[Seriat]

How to read the timer:

xx:xx:xx = Days:Hours:Minutes, miright?

[Tamoa]

I registered wrong account, how can i just pay for a month on the right accoutn idgaf if i have to pay i just wanna play my healer

You can't, there's no actual game registered on that account.

[Hexx234]

Fucking a, 5 day weekend and can't even play *sigh*

[mase123987]

How to read the timer:

xx:xx:xx = Days:Hours:Minutes, miright?

centuries:years:months