Lost free 30 days for accidentally registered to the wrong service account?

[Seriat]

139 and 44:39 remaining, inc FU no customer rep avail, FO!

[Baldahr]

Anyone with a link to NA chat services?

[mase123987]

number 41 in queue...it is so exciting waiting to get denied again!

[Seriat]

F*ck I'm just going to make a new character on "account 2" and if this messes up the process of linking accounts later so be it. Because SE Support live chat & call lines are being overflowed with everyone here. Also unlike most people I'm not that invested to my character now for it to bother me. The only problem is I hope I'm allowed to make a character on Adamantoise because all my friends are there. If not guess I'll just have to pay for a character server transfer once all the problems die down.

Why would you give SE more money for something they screwed up? Rewarding stupidity is never a good thing.

[Tamoa]

is the mog station under maintenance for everyone else too

It occasionally gives me that message, I think it's just congestion to be honest. Most of the time it's working fine.

"We have received the inquiry.

Ticket Number:

Please be sure to have your ticket number ready when you are contacting the Support Center for assistance.

"SQUARE ENIX EUROPE Information Centre" Hours of operation: Weekdays 09:00-18:00 GMT/BST (excluding public holidays)
The webchat service is currently unavailable.

Please try again during our hours of operation.

You can bookmark this page to return over a week, however, please be careful not to divulge the URL to a third party as your details are entered on this page."

That's what Im getting.

And you're getting that because the EU chat support closed 3 hours ago.

[Whitefall]

How do you get to the EU live chat?

For EU accounts, you can try accessing EU Live Chat at 09:00-18:00 BST.. go to https://support.eu.square-enix.com/c...hp?id=612&la=2
Log in first then select this..
Category - Account/Billing
Sub-Category - Account Creation
Details - Wrong Service Account

Just hit next until you reach the page that has Proceed to Chat Support then just follow the steps..

[refraxion]

I hate this support line so much. Absolutely brutally handled.

[Seriat]

I just went from 130 to 135 wtf. Now they can't count either!?

[kyse]

that live chat is so fing messed how do I go from 20 to 21? how does one skip over me!!!

[twidom]

I don't get it. Do I need to send a ticket AND enter chat support? Or will just the ticket suffice?

Please help me understand...