Lost free 30 days for accidentally registered to the wrong service account?

[Deimos11]

How do you get to the EU live chat?

[Seriat]

So true, I swear

[Seriat]

Also I like how as the queue number goes down, the time remaining goes up.

[Skyseoul]

So is live chat down or what?

"Due to the current volume of tickets, the Square Enix Support Centre will be open on Saturday, 31st of August and Sunday, 1st of September.
Please note that only e-mail and chat support will be available during those days"

Thats what it says about Squareenix support center...

[Rapoza]

is the mog station under maintenance for everyone else too

[nklr]

Does anyone have the link and approximate hours of operation for the EU live chat?

I'm based in NA, but unfortunately my account is EU. Can the NA live chat/phone support help me, or will they just kick me off since I'm not an NA account?

[MiyuMayu]

is the mog station under maintenance for everyone else too

It's not for me

[thecowgoesm00]

"We have received the inquiry.

Ticket Number:

Please be sure to have your ticket number ready when you are contacting the Support Center for assistance.

"SQUARE ENIX EUROPE Information Centre" Hours of operation: Weekdays 09:00-18:00 GMT/BST (excluding public holidays)
The webchat service is currently unavailable.

Please try again during our hours of operation.

You can bookmark this page to return over a week, however, please be careful not to divulge the URL to a third party as your details are entered on this page."

That's what Im getting.

[slykkoxin]

Got through to support yesterday night, and the guy said that he escalated my ticket and that he has no idea when it'll be done. So far, all I've been given on my intended service account was the 30 more days, I still have yet to see my CE and CE items transferred over.

Waited 2 hours to get to number 1 in the chat queue again today to let em know my stuff still has to be transferred and "no agents available".

All I feel is pure jealousy when I see people with their couerl mount. All I want is what I paid for

[ZENNEZ]

F*ck I'm just going to make a new character on "account 2" and if this messes up the process of linking accounts later so be it. Because SE Support live chat & call lines are being overflowed with everyone here. Also unlike most people I'm not that invested to my character now for it to bother me. The only problem is I hope I'm allowed to make a character on Adamantoise because all my friends are there. If not guess I'll just have to pay for a character server transfer once all the problems die down.