"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

[Loony4233]

Ok I see codes in my retail copy and registered one which was "6 letters, 3 numbers, 6 letters, 3 numbers" and it went through(recognized it) but still can't get on. I also see another code that says it's also a "reg code" but don't know where to type this one.

[Loony4233]

AHHHH found the code in the case. Put it in and it worked!!!! Ty @ Lemon Mentos!!!

[Swufy]

I thought we were supposed to get 30 days if we purchased? It's been 3! And because I already used my code to register, I can't even setup a subscription to keep playing. o.O

Maybe this is because they're updating their data servers and certain information didn't get transferred...

[Gilraen]

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

[Stitch177]

So I played FFXIV when it first came out. I also played FFXI:


I was invited to the Beta and registered it before the 30th of last month and was able to play some. I was told constantly that as someone who played FFXIV I would be able to play this game at launch if I put in a subscription.

"Great!" I thought. I was going to pre order but thought "why?" when I was going to pretty much get the game for free. Game is launched...I try to log in and i get the topic title error message. I click the link to go to the mog station to activate my version and i have the following:



This also shows I have no characters, yet I am here on the forum with the character I played in Beta,

When I click on the meteor to add a service (or just click add service) I am asked to enter a code or to please purchase a window copy of the game.

Under that is an account status box:
"Account Type: None
Subscription: Inactive
Payment Method: None
Number of Characters: 2 Character（2）"

So this also shows that I have 2 characters.

Just...what am I doing wrong? I have the original Game Registered. I played it at launch and like many others stopped. I was invited to and participated in this Beta...and now I can't seem to find where 1.0 players get to play?

I am not concerned about the free days. I just simply want to figure out how to get the service to recognize my 1.0 status.

Has anyone had a similar issue and solved it? I did submit a ticket to Square in the mean time.

seeing your post i thought it was mine having the same issue and it seems that sqaure enix is taking its sweet @$$ time in helping us... i sent in over 4 tickets and even talk to them on chat but still nothing...

[Loony4233]

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

Did you get the retail copy??

[Nareia]

So I sent in a ticket two days ago about receiving my CE items as now I have two service accounts but now it got worse and I have my characters in the inactive account and if I logged in to the second service account where my CE items are, my characters don't exist! Omg I don't wanna have to restart all the way from level 1 - 36! This is soooo annoying!

Then last night I sent in another ticket about this situation. Like wtf!!!

[Gilraen]

Did you get the retail copy??

PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

[AFuzzyMu11in]

So I sent in a ticket two days ago about receiving my CE items as now I have two service accounts but now it got worse and I have my characters in the inactive account and if I logged in to the second service account where my CE items are, my characters don't exist! Omg I don't wanna have to restart all the way from level 1 - 36! This is soooo annoying!

Then last night I sent in another ticket about this situation. Like wtf!!!

Tried this yet?

http://forum.square-enix.com/ffxiv/t...t-the-new-code

[Loony4233]

PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

Ok use the code that's on the purple and white or white and purple sheet. The 12 digit one and go on the ps store and redeem it. Once you do that Don't re- download it only if you need to but if not cancel the d/l and logg right in.