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  1. #1
    Player
    Zipster's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Zipster Zipparo
    World
    Ultros
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Mellotronic View Post
    The code is in the order itself. Go to "Your Games and Software Library" and click on the product code. That worked for me. To confirm further, it is NOT the early access code that you received in your email.
    What Mellotronic said here, if you want I can provide some screenshots on how to get to this section? Also was your a pre-ordered copy as you should have received the CE version the day of release if not the day before, this is an Amazon guarantee!
    (0)

  2. #2
    Player
    coppafeel's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Coppafeel Xx
    World
    Ultros
    Main Class
    Arcanist Lv 19
    Quote Originally Posted by Zipster View Post
    What Mellotronic said here, if you want I can provide some screenshots on how to get to this section? Also was your a pre-ordered copy as you should have received the CE version the day of release if not the day before, this is an Amazon guarantee!
    no mine was not a CE, just a regular version pre-order. and i linked a screenshot a few posts back of my games and software library to show its not listing any games on there.
    (0)

  3. #3
    Player
    Ophelia1221's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Ophelia Belle
    World
    Diabolos
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by coppafeel View Post
    no mine was not a CE, just a regular version pre-order. and i linked a screenshot a few posts back of my games and software library to show its not listing any games on there.
    Really?

    My husband just got off the phone with them and they were pretty helpful. They're having some technical problems right now.

    We ordered, and the card we pre-ordered with got stolen. Instead of charging the new card on file, they canceled the order. However, we still manage to have $20 worth of credit with them. Of course because they halted digital sales, there's no way to get back what we purchased.

    So hubby has to go by Best Buy to pick up copies of the game.

    Really frustrating. However, can't fault them since I hadn't been prompted to enter my registration code until today....
    (0)

  4. #4
    Player
    coppafeel's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Coppafeel Xx
    World
    Ultros
    Main Class
    Arcanist Lv 19
    Quote Originally Posted by Ophelia1221 View Post
    Really?

    My husband just got off the phone with them and they were pretty helpful. They're having some technical problems right now.

    We ordered, and the card we pre-ordered with got stolen. Instead of charging the new card on file, they canceled the order. However, we still manage to have $20 worth of credit with them. Of course because they halted digital sales, there's no way to get back what we purchased.

    So hubby has to go by Best Buy to pick up copies of the game.

    Really frustrating. However, can't fault them since I hadn't been prompted to enter my registration code until today....
    not much of an option for me, nearest best buy is an hour away, nearest wal-mart 30 miles away lol...
    (0)